1. Is it safe to mail jewelry?
Yes, we ship our jewelry by trusted carriers such as FedEx and USPS. All our shipments are fully insured by EffyJewelry.com.
2. Is shipping free?
All orders $200 or higher receive free standard shipping to US domestic locations.
3. Do you ship internationally?
We are happy to serve shoppers from all over the world. Pricing may vary based on your final shipping destination and duties and taxes are the responsibility of the buyer. Please visit Customer Service for more information.
4. What are my shipping options?
We ship our jewelry by trusted carriers like FedEx and USPS, depending on the destination. Please visit Customer Service for more information.
5. How long does it take to get my order?
All in-stock items generally take 3-5 business days to process before they are shipped out to the customer. Shipping time varies depending on method and location.
6. How do I track my order once it has been shipped?
An email notification with a tracking number will be sent to you once we ship your order. To check on the status of your shipment, click on the tracking number displayed in the email, or check the My Account section on the website.
7. Am I liable for my jewelry order while it is being shipped?
You are not liable for your jewelry order while it is being shipped. All our shipments are fully insured by EffyJewelry.com.
8. Do you ship to APO?
We do ship to Military APO, as well as FPO boxes. Please allow additional time for orders shipped to these addresses.
9. If I paid for shipping and return my item, do I receive a refund on the shipping fee?
No, the shipping fee is non refundable, unless we shipped a incorrect item or the item has a defect. Returns are accepted up to 30 days from the ship date.
10. Are your programs only for jewelry designers?
Our focus is mainly on the business of jewelry and the jewelry industry. Tracy is a 20 year Vet of the jewelry industry and Robin is a product sales maven. Yes, this is a niche corner of business, but we wanted to get deep, down and dirty to help jewelry designers and makers have a successful business.
With that being said, many of the business techniques we teach are translatable to all sorts of product based businesses. To get the most value, you’ll have to take our information and cater it to your business. Many of the principles that we teach are very helpful for product based businesses of all kinds.
11. When are your programs offered?
We offer many types of programs from DIY evergreen courses, 6-week live courses and 4 month interactive courses. While the evergreen courses are available any time, the live and interactive courses are scheduled at certain times each year.
You can read more about each of the individual courses here.
12. How do the courses work?
All of our courses are delivered digitally. You will receive an email once you enroll with all of the details for the next steps.
Some of our courses are email driven, while other courses are video driven. ALL of our courses require you to take action and implement what you have learned.
